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Our Newsletter


Shipping & Returns

Shipping

 

                       Almost Anywhere in the world.

 

 

Australia Post provides postal services originating from Australia, delivering Australia-wide and to over 190 countries world-wide.

Currently, all of our shipping is handled by Australia Post.

Our shipping modules are set up to automatically calculate the shipping cost for you during the checkout process.

If you have any trouble with shipping (during checkout) to your location please contact us via email.

 

We regulary ship to the following countries - 

  • Australia.
  • Canada.
  • Ireland.
  • New Zealand.
  • United Kingdom.
  • United States.

 

 

Returns Policy 

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.